Sales agents are faced
with a lot of challenges in their area of business. These personnel are on-call and prepared to
meet all kinds of people. Not to mention
that they do not receive a stable monthly income, instead, relies on closed
transactions. Their deals also matches on the country’s economy.
On the other hand, people
who are in sales have the possibility to decide how their day will be. They can be in various places in a day or
just prefer to stay and work from home. Aside from these, many agents have
testified how these jobs can be lucrative and easy. Just like is any other
jobs, it takes knowledge, skills and timing to be successful in any field. That is why, we have listed these tips forsales agents aspirants, newbies and even for the seasoned ones.
1. Have a vast knowledge and beliefin the
product – It is quite impossible to sell something that one has little
information of. Just imagine if
buyer bombards you with questions on warranties, advantages, costing,
etc. With this, be ready to have
all the answers. Also, it would be
a great advantage if the seller is a user of the merchandise as well. If this happens, he is in the best
position to advertise.
2. Follow
–up a customer through texts, calls, emails, or even visits – After a day
or two, it is not bad to be in communication with the customer again. At times, shoppers need a day or two to
decide.
3. Be
ready for alternatives, options and other selections – Be sure to have a
list of possible options. What a
customer needs is a product that he exactly wants. Few settle for mediocre services and
goods.
4. Have
plans on how to make money and payments easy – Expenses should appear
light and simple. Have a
calculator, banking options and payment schemes.
5. Appear to be positive – People are drawn
to positive people. Always carry a
smile and a solution to queries, concerns and stressful situations.
6. Give
ample time for decision making – At times, the customer have heard all the
information and the best thing to do is “leave” them for a while to
decide. This is especially true for
couples who need to discuss between themselves first. Give them time and come back when they
are ready.
7. Know
when to stop – Sales agent, even how persistent they are should know when
to stop chasing a customer. When a
buyer says he will just get in touch, not get the product or he is still
undecided, then, so be it. One
would not want to be annoying, right?
8. Be
honest – At the end of the day, a customer representative does not want to
be blamed for any problems or malfunction.
It is always wise to be direct and honest to a client.
9. Be
sensitive to the needs of the customer – Some purchaser do not like asking
questions. It is therefore the job
of the agent to have an intelligent guess of what he wants. You make check on his expressions,
business background and lifestyle.
10. Do
not give-up – Obviously, if one wants to succeed, he has to try and
try. Most sales personnel do not
get all the deals they want. At
times, it would take weeks or even months.
The key is to keep on trying and be patient. Some may even try sales coaching by
visiting this site: http://saleslyft.com.
Over all, just like any
other job, being is sales is not as easy as it can be. It takes dedication, persistence and hard
work to make deals successful. Instead
of focusing on the quota, review the list, evaluate what one needs to change
and be ready to adjust.
1 comments:
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